AI Employees That Run Your Systems.
If your days feel like a blur of scheduling chaos, missed messages, clunky tools, and late-night admin…
you’re not the problem — your systems are.
I fix that.
I help Akron–Canton small businesses run smoother by connecting your tools, cleaning up your processes, and adding AI employees that take over the repetitive work..
You run the business.
I make the business run.
Talk to Betty, my AI assistant below, to see where you’re losing time and profit margins.
If this feels familiar, you're in the right place:
Hours lost to back-and-forth scheduling
Customer messages falling through the cracks
Using 6 different tools that don’t talk to each other
Doing the same admin tasks every single week
No standard processes
Everything feels urgent and nothing feels efficient
Your business grows… but your systems don’t
This is exactly what I fix.
What I Do:
⚙️ Operations & Process Cleanup
Your business shouldn’t feel like herding cats with a clipboard.
I help you clean up messy workflows, stop bottlenecks before they start, and finally make things make sense.
With AI, this looks like:
Messages sorted automatically
Tasks created for you
CRMs + schedules updated behind the scenes
Bottlenecks flagged before they cost you money
🤖 Smart Automation built for your business
Any tool can automate something.
But I build workflows that automate the right things — in a way that actually fits how you work.
With AI, this looks like:
Automatic scheduling + rescheduling
Drafted replies to customer questions
Quote + estimate creation
Auto-tagging, auto-filing, auto-updating
Real-time dashboards
🤝 AI Employees
This is where everything changes.
Your AI employee isn’t a chatbot.
It’s a small digital worker who handles the repeat tasks that bleed your time:
Customer Service Assistant (answers FAQs, collects details, triages messages)
Scheduling Coordinator (books, reschedules, reminds)
Admin Assistant (data entry, inbox clean-up, CRM updates)
Follow-Up Manager (check-ins, reminders, invoice nudges)
Reporting Assistant (daily summaries, insights, trends)
And it does it 24/7 for pennies — no payroll, no burnout, no sick days.
🧠 Fractional COO & Strategy Support
If you want real clarity — not chaos — I become your temporary strategic brain.
We fix communication flows, team processes, tool usage, and decision-making.
With AI, this looks like:
Weekly performance summaries
Instant meeting prep
Trend spotting + recommendations
SOPs and training material built automatically
This isn’t magic, it’s strategy.
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💬 0 — Talk with Betty (your AI guide)
She’ll ask a few questions and send everything to me so we hit the ground running.
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📝 1 — Assess
We dig into your tools, processes, and workflows to find the real bottlenecks.
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🎯 2 — Align
We design simple, practical systems + the role your AI employee will take over.
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🎬 3 — Act
I build your automations, configure your AI employee, and train your team.
I’m Beth, the brains behind Brass Tactics
I design simple, repeatable workflows — then build an AI agent that handles your repetitive work automatically.
Whether you’re a one-person shop or a growing local team, I build systems that make your business run smoother, faster, and with way less chaos.
Systems that run your business.
AI employees that run your systems.
“Beth built us an AI employee that now books calls, sends reminders, and sorts customer messages.
Saved 10 hrs/week, increased response time by 60%. Insane.”
“Our AI answers FAQs, handles appointment changes, and triages texts.
I’m no longer chained to my phone and can get back to being with my fuzzy clients again!”
“Our AI employee organizes client docs, drafts emails, and updates spreadsheets and now we use our Admin person for things that are more rewarding for them like projects and building customer rapport. It saved us 5 hours per week!”