Running your business on caffeine and crossed fingers?

Wearing every hat from sales to scheduling to “accidental IT manager”?
If it feels like your business is held together with duct tape and late nights — you’re not alone.

When you own a small business in Northeast Ohio, you don’t have time for bloated processes or fancy apps that make life harder. You need things that just work.

That’s where Brass Tactics comes in.

Sick of reacting to problems instead of preventing them?

Using ten different tools that never talk to each other?

Your ‘systems’ are sticky notes, texts, and crossed fingers?

I help local service-based businesses — contractors, cleaners, bookkeepers, and beyond — cut the chaos, automate what makes sense, and build simple, repeatable systems that actually save time.

You’ve built something great. Now let’s make it run smoother, faster, and smarter — so you can get back to doing what you do best.

📍 Proudly serving small businesses across Akron, Canton, Northeast Ohio, and beyond!

I’m Beth, the brains behind Brass Tactics

I help small business owners who are done duct-taping their operations together finally get real systems in place — without killing their sanity or their weekend.

Because your business should work for you — not the other way around.

Get to Know Me

Let me help you with:

⚙️ Operations & Process Cleanup

Your business shouldn’t feel like herding cats with a clipboard.
If you’re juggling quotes, scheduling, and paperwork across five different apps, I’ll help you pull it all together.
We’ll tighten your workflows, simplify what’s bloated, and build repeatable systems that keep the wheels turning without you pushing them uphill every day.

Result: fewer dropped balls, more time to lead, and a business that doesn’t fall apart when you take a day off.

🤖 Smart Automation (Beyond Off-the-Shelf Apps)

You’ve already got apps — but they don’t talk to each other, right?
That’s because out-of-the-box tools don’t match the way you work.
I design custom automations that connect your quotes, scheduling, invoices, client messages, and reporting so you can finally stop babysitting your software.

Result: automatic follow-ups, hands-free scheduling, real-time dashboards, and no more late-night admin catch-up.

⚡ Power Sessions (Limited Spots)

Sometimes you don’t need a full overhaul — you just need a focused hour to fix what’s broken.
My one-hour Power Sessions are where you bring your biggest operational headache, and we solve it together in (near) real time.
No fluff, no filler — just an actionable plan and a sense of why didn’t I do this sooner?

Result: quick wins, real relief, and a roadmap you can actually follow

🧠 Fractional COO & Strategy Support

You’re the expert at your trade — not at running the backend circus.
I’ll help you make sense of the moving parts: team management, communication flow, financial visibility, and decision-making.
Think of me as your part-time operations brain — the one that turns “winging it” into “we’ve got this.”

Result: clarity, direction, and systems that scale with you — not against you.

💬 TOGETHER, WE’LL MAKE YOUR BUSINESS RUN CLEANER, SMARTER, AND SMOOTHER — SO YOU CAN GET YOUR LIFE BACK.

  • 🧩 You’re amazing at what you do — but the behind-the-scenes stuff makes you want to scream. Quotes, invoices, scheduling, and follow-ups live in five different places, and you never know what’s falling through the cracks.

    You should def work with me.

  • 💡 You’re ready to grow, but your business is maxed out because you’re doing everything manually. You’ve tried the software, the templates, the late nights — and somehow, it’s still chaos.

    Oh yeah, work with me, for sure.

  • You want simple automations, smart tools that actually talk to each other, and an expert who can make it all make sense (without the corporate jargon).

    You’re a smart cookie, you see the pattern. Just work with me, already!

This isn’t magic, it’s strategy.

  • Step 1: Diagnose (Aka: Stop Guessing)

    Let’s figure out what’s actually slowing you down.
    Are leads slipping through the cracks? Tools not talking? Crew schedules a mess? Bring the chaos — I’ll bring the clarity.

    We’ll dig into what’s really costing you time and money so we can fix the right problem first.
    (Also, yes — part-time business therapist, full-time systems nerd.)

  • Step 2: Strategize (Aka: Get a Game Plan)

    Once we know the root cause, I’ll map out your custom plan to tighten things up — no cookie-cutter fluff here.
    We’ll design smarter workflows, automation ideas, and simple dashboards that make sense for how you actually work.

    No overwhelm. No jargon. Just a clear, realistic roadmap that makes running your business feel doable again.

  • Step 3: Optimize & Automate (Aka: The Glow-Up)

    Here’s where things start humming.
    I’ll connect your systems, automate the repeat stuff, and build you easy-to-follow processes that keep working when you’re not.

    It’s still your business — just leaner, smoother, and finally in control.

    Oh! And I don’t just abandon you. I keep the systems running in the background so you can rest easy.

Book Now

My Super Happy Client

“The whole process of working with Beth felt like falling in love with our business all over again.


She made us laugh, she made us rethink everything (in the best way), and she made us shout, HELL YES, when we saw how effortlessly everything could flow.


Now, instead of scrambling to keep up, we’ve got a business that runs like clockwork—and it feels amazing.”

My Other Super Happy Client

“Working with Beth was a no-BS, straight-to-the-point, get-things-done experience. She has a clear, structured process that makes you feel like your business is in the best possible hands.”

Ready? Let’s DO this.

Filling out this form is the first step toward running a business that doesn’t make you want to scream into the void.

Go on. Fill it out. Your future, less-frustrated self will thank you.